Our Store Policies
Shipping Policy
Welcome to our native plant website! We have amazing plants. Wonderful stuff grown with love and care that is locally sourced, reasonably priced, pesticide-free, and includes special species that just can't be found elsewhere. We know, right?!
​
Here's the thing: shipping is expensive, bad for the plants, and very, very time consuming. We usually have no problem selling all our stock locally, which we prefer, since we try hard to keep our genotypes as local as possible. At this time, we do not ship quart or gallon pots and we rarely ship plug flats. If you want our special plants, Marquette is lovely. Before you argue that it is too far to drive, I will posit that I have probably driven to where you live at some point in my life, and that people in Marquette frequently drive 10 or more hours for vacations or other purposes. If you truly live outside driving range, our plants probably weren't meant to live in your region, and I encourage you to seek a local nursery and see what treasures they offer.
If you are planning to visit, I am happy to arrange your greenhouse pickup so it coincides with your travel plans. Please provide at least two weeks notice so we can get your plants ready. Plant pickups are sometimes available at our remote plant sales around the UP.
​
If you would like plug flats, please contact us to see if and when shipping is available before ordering. Shipping of plug flats is occasionally available to certain areas after the spring rush is done. Note that our specialty species are rarely available by plug flat and therefore are not shipped.
Our shipping policy:
1) Orders must be picked up at the nursery by appointment. Shipping is not available for items in quart or gallon pots or for garden kits. By placing your order, you are agreeing to pick up at the nursery.
2) Plug flat shipping is very limited and must be pre-arranged.
​
Thanks for reading, and for planting native!
Cancellation Policy
-
​If cancel your order, there is a minimum restocking fee of 20% of your order total to cover the time and costs of preparing your plants, then canceling and refunding your order.
-
The maximum restocking and storage fee of 65% will apply if we held and maintained the plants for you for more than four weeks and you subsequently canceled your order.
-
When your plants are ready for pickup, we will send a standardized email notification inviting you to schedule pickup using our booking calendar. This process does not require immediate plant pickup; pick up appointments can be made for later on in the season.
-
We will send this email 4 times over approximately a 4-week period.
-
If there is no response, we will attempt to call if a phone number was provided, and will send a personal email requesting that you schedule plant pickup.
-
If we are not able to reach you to schedule pickup, your order will be canceled and the maximum restocking fee will apply to your refund.
-
​
Thanks for reading, and for planting native!
